What should be done if a passenger has an incorrect data issue on a QT?

If a passenger has an incorrect data issue on a QT (Quick Trip or query ticket), the appropriate action is to void the QT. This is crucial because maintaining accurate data is essential for both the integrity of the system and the passenger's experience. By voiding the incorrect QT, you ensure that the mistaken transaction does not affect the passenger's travel records or financial transactions.

Doing so helps to prevent potential confusion or issues for the passenger when they attempt to use the ticket, as any errors could lead to complications in fare collection or account management. Voiding also allows for the issuance of a new QT with the correct information, thus ensuring the passenger receives the service they intended without any discrepancies.

In contrast, leaving the ticket as is could lead to significant problems for both the operator and the passenger, while filing a complaint does not directly address the immediate issue. Asking for confirmation might clarify the situation but would not resolve the problem with the incorrect data. Therefore, voiding the QT is the most effective and responsible solution.