What does a "service change" refer to in SEPTA's operations?

A "service change" in SEPTA's operations refers specifically to modifications made to routes, schedules, or fare policies. This encompasses any adjustments that impact how services are provided to the public, such as altering the frequency of service, changing the paths that vehicles take (routes), or revising fare structures that affect the cost of travel for passengers. These changes are essential for meeting the evolving needs of the community, optimizing operational efficiency, and enhancing the overall customer experience.

The other options focus on elements that do not directly relate to service delivery. For example, changes in vehicle types would typically relate to fleet management and are not necessarily indicative of how services operate. Updates to vehicle maintenance schedules would concern operational logistics but do not influence the service offered to passengers. Similarly, recruitment of new staff relates to human resource management rather than direct changes in service provision. Thus, only option B precisely captures the essence of what constitutes a service change in the context of SEPTA’s operations.