What additional information is required for customers who do not provide cash in a partial no fare situation?

In a partial no fare situation, where customers do not provide cash, it is necessary for them to submit specific documentation to properly address the fare situation. Providing the bottom portion of the form is essential as it serves to validate the complaint and ensures that the transit authorities have the adequate information necessary to process the case. This portion typically includes details that are crucial for record-keeping and may help expedite resolution. Without this information, the issue may remain unresolved, leading to potential complications for both the customer and the transit service.

Other options such as calling customer service, filling out a complaint form, or submitting a feedback card do not directly fulfill the requirement needed in this specific scenario. They may be relevant in other contexts, but in a partial no fare situation, the submission of the appropriate form section is explicitly required to proceed appropriately. This emphasizes the importance of following the outlined procedures for fare-related issues.