To whom should you report an HSD incident?

Reporting an HSD (Hazardous Substances and Dangerous Conditions) incident to your CRO (Customer Relations Operations) Supervisor is crucial because they are typically responsible for managing safety and compliance issues within the organization. The CRO Supervisor is trained to handle such situations effectively, ensuring that they are addressed according to established protocols. This role involves evaluating the incident, reporting it to the appropriate authorities if needed, and coordinating a response that maintains safety for both employees and customers.

In contrast, while law enforcement may become involved in certain scenarios, they are not the first line of reporting for internal safety incidents unless criminal activity is suspected. The General Manager and Human Resources department also play important roles within the organization but are not specifically tasked with the immediate reporting and management of HSD incidents. The CRO Supervisor serves as the essential link between front-line operations and upper management, making them the correct point of contact.